Our founders were raised in the family dry cleaning business. They grew up spending summer breaks helping out at the cleaners. One thing they always noticed was how inconvenient dry cleaning was for customers. From having to stop at the cleaners before or after a long day at work, working around the cleaner’s hours, and having to go back 2 days later to pick up your stuff. The entire process is a hassle!
In 2016, we realized that Houstonians were spending more time in traffic, and less time with their families. So we came up with a concept to completely flip the dry cleaning experience. We wanted on-demand dry cleaning available everywhere, all day. Yes… even Sundays, holidays & late nights.
In order to serve Houston with 24/7, on-demand dry cleaning we built our team and created Hamper. Because we don’t have rent expense or facility cost, we’re able to offer our service at an affordable rate while maintaining high-quality garment care. Since we are removing the need for a brick-and-mortar storefront and coming straight to your door, we are able to reduce our overhead and in turn – reduce our prices by passing the savings on to our customer!
We started Hamper with the intention to bring customers value and make them happier. Today, we focus on ensuring that every part of the process brings happiness to our customers.
Innovation has been our driving force since we started Hamper. Whether it was our technology or by innovating our customer experience, innovation is at our core.
Consistency is the most important thing in our business, and we want to ensure consistency in everything we offer. From our quality to the experience of using Hamper, we aim to surpass expectations each time.
Relentlessly focus on the needs of our customers, coworkers, and employees to positively impact anyone that comes in contact with our company.
We believe in always learning and growing as individuals and as a company. May it be learning from our customer or each other, we are always improving and growing.
We adapt, we anticipate the future, and we embrace innovation. We get uncomfortable in knowing that if we're not continuously improving and evolving, we're falling behind for our team and for our customers.