Privacy Policy

Privacy Policy

Hamper is committed to protecting your privacy. We encourage you to read the following Privacy Policy, and keep informed on recent updates to our services. This Privacy Policy covers all services provided by Hamper Delivery, LLC, the Hamper Website, and Hamper App.Hamper may modify this Privacy Policy at any time, in our sole discretion, for any reason, and such modification shall be effective immediately upon either posting of the modified Privacy Policy on the Website, the Hamper App, or notifying Client by electronic transmission.

Use of information collected in the normal course of business is subject to the Privacy Policy in effect at the time such information is collected, whether personally, or electronically.  Please review this Privacy Policy periodically to ensure that you are aware of any changes.All capitalized terms herein are defined in the Hamper Terms and Conditions (the “Agreement”) by and between Hamper Delivery, LLC (“Hamper”) and (“User”) dated as of September 8, 2019.

Personal Information Covered in This Privacy Policy
By the nature of your use of the Hamper App, Hamper may collect personally identifiable information, including your name, email address, phone number, and credit card information.  This information is used to complete our Services. There is some information that, by nature of your use of Hamper, may be automatically collected by Hamper, including information about your computer hardware and software, your IP address, browser type, domain names, access times and referring website addresses. This information is maintained simply to provide the Dry Cleaning Services, maintain the quality of the Dry Cleaning Services, communicate with our clients via electronic messaging, and to provide general statistics regarding the Hamper Website and Hamper App.

Collection of Your Information
In order to access the Services, you will be required to register for a Hamper account.  You may register by providing personally identifiable information, including your first and last name, email address, a physical address, phone number, credit card information, certain preferences, and a password.  You may also choose to allow Hamper to access your name and other profile information through your existing Facebook account.It is your responsibility to give Hamper current, accurate information, and to keep such information up to date. Hamper is not responsible for any problems or liability related to inaccurate or incomplete personal Information.By downloading the Hamper App and using Hamper’s Services, you expressly authorize Hamper to collect and use your information in connection with the Dry Cleaning Services.  

Use of Your Personal Information
Hamper uses your information to improve the Dry Cleaning Services and the user experience within the Hamper App.  These uses may include performing analysis aimed at improving the Dry Cleaning Service, Website or App, and preventing users from having to repeatedly enter similar information.If you registered for a Hamper account by using your Facebook profile, Hamper will not use or share any of your information in a manner inconsistent with this Privacy Policy, or the policies of the Facebook website. Section 9 of Facebook's Statement of Rights and Responsibilities is currently available at http://www.facebook.com/terms.php.

Security of Your Personal Information
Hamper secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. However, as effective as encryption technology is, no security system is impenetrable. Hamper cannot guarantee the security of our 3rd party database provider (i.e. Microsoft), nor can Hamper guarantee that information you supply won't be intercepted while being transmitted to Hamper over the Internet. Hamper recommends that you not disclose your password to anyone.

Disclosing of Your Personal Information to Third Parties
Hamper does not sell or disclose your personal information to third parties. Hamper will never sell or disclose your information to third parties without your consent.

Phone, Email and Text Communications
When registering for a Hamper account, or using the Hamper App, you may receive electronic communications, by either text or email. Hamper may intermittently contact you via email or text to notify you of upcoming promotions, send you an invoice, respond to a customer service issue, or respond to a support question. If you do not wish to receive these administrative communications, you may unsubscribe from them. If for some reason you are still receiving communications, and you wish to unsubscribe from them, please email support@usehamper.com.Hamper will also contact you via text, or call your cell phone, in furtherance of our delivery service, to better communicate the location of our driver, or the time of arrival at your place of pickup. Hamper will only call your cell phone in furtherance of our delivery services.

Children Under Thirteen
Hamper does not knowingly collect personally identifiable information from children under the age of thirteen.  If you are under the age of thirteen, you must ask your parent or guardian for permission to use this Dry Cleaning Service.

Opting Out of our Service
Hamper always respects your privacy, and gives you an opportunity to opt out of receiving notifications and announcements via text message and email.  

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(281) 409-3557

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Corporate Offie

1301 Fannin St. Ste. 2440
Houston, TX 77002