To get started, schedule your order here or via our iOS/Android app. Select your pickup window, delivery window, confirm your address, add a card on file, and input any instructions you have for us!
During your pickup window, you will receive an automated text message from our runner when they mark your order as "started" on their driver app. You will also be able to track your driver in real time to see when they are there!
Your garments are taken to our facility and processed accordingly. During the process, you can view the status and where in the process your clothes are at!
Garments are delivered during the time window you selected. You will get a heads up when we're on the way, and your order will be updated with your total and itemized receipt for you to review. Your card on file won't be charged until we deliver!
Our founders were raised in the family dry cleaning business. They grew up spending summer breaks at the cleaners. One thing they always noticed was how inconvenient dry cleaning was for customers. From having to stop at the cleaners before or after a long day at work, working around the cleaner’s hours, and having to go back 2 days later to pick up your stuff. The entire process is a hassle!
In 2016, we realized that Houstonians were spending more time in traffic, and less time with their families. So we came up with a concept to completely flip the dry cleaning experience. We wanted on-demand dry cleaning available everywhere, all day. Yes… even Sundays, holidays & late nights.
In order to serve Houston with 24/7, on-demand dry cleaning we built our team and started Hamper. Because we don’t have rent expense or facility cost, we’re able to offer our service at an affordable rate while maintaining high-quality garment care. Since we are removing the need for a brick-and-mortar storefront and coming straight to your door, we are able to reduce our overhead and in turn – reduce our prices by passing the savings on to our customer!