What To Look For In a Dry Cleaner or Laundry Service
Searching for a new dry cleaner or laundry service can be a daunting task, especially when you don't know what to look for in one. Nowadays, it seems like there are more negative reviews online than positive ones, and it can cause some apprehension when deciding who to hand your personal garments to. Here is a guide to help you during your search for a new dry cleaning and laundry service. When you're looking for a dry cleaner and/or a laundry service to use, there are a few important things to look for:
Quality that’s backed by experience
Your clothes are some of the most personal things you own. They are an extension of you and express your personality, and making sure they are returned looking better than before is the most important thing. That is why you want to make sure that the dry cleaners or laundry service you use is known for their quality and they have years of experience backing them up!
At Hamper, we leverage our family’s dry cleaning and laundry experience of over 28 years to offer quality garment care! Our experience of almost 3 decades help us offer a consistently superb quality of cleaning that leaves you feeling happy each and every time!
Convenience that works around your schedule
The one thing we’ve constantly heard is how inconvenient it is to work around the hours of a dry cleaners, especially when trying to schedule dropping off and picking up before or after the office. We understand how busy life can be - between your commute and getting back home in time for dinner - the last thing you want to do is worry about having to stop by the cleaners before they closed.
At Hamper, your can schedule a pickup and delivery anytime of the day, 7 days a week! You can even schedule a pickup for the same day, in the event that it slipped your mind and you just remembered!
Prices that are affordable and transparent
When was the last time you walked into a dry cleaners and saw all of their prices listed? Dry cleaners don’t display their pricing and make it confusing on purpose; it’s so that by the time you realize what they really charged they already have your clothes in their possession. At Hamper, we want our prices to be both affordable and transparent - know exactly what you’ll be paying beforehand! We also don't have made up environmental fee’s either.
You can see our full price list here, and know exactly what you'll be paying before you schedule! You will also be able to track the status of your order from your account where you're itemized breakdown will also be shown once your garments are inbounded at our facility.
Ratings and reviews - what are others saying about their experience?
With the average rating of a traditional dry cleaners being around 3.2 stars, it can be almost concerning to have to drop off your clothes at most cleaners. Customer service has been almost nonexistent with most dry cleaners, and we wanted to be different and stick out from the norm.
We pride ourselves on going above and beyond the expectations of our customers, and you can see that through our Google and Yelp reviews! Having an exceptional customer experience is one of core values, and it is one of the foundational pillars of our business.
What makes Hamper different?
We started Hamper by spinning off our family dry cleaning business of over 28 years. We wanted to leverage the knowledge and expertise of 3 decades of garment care to all of our customers! We wanted to offer a convenient way to get high quality garment care that is affordable, and went above and beyond your expectations each time.
Our core values are at the forefront of our company, and are present at each stage of the process. It might sound too good to be true, but try us out and experience it for yourself. We'll even give you $10 off your first order to check us out! (use the promo code 'Hamper10' at checkout)
Get started today and start experiencing laundry and dry cleaning the way it should have always been!